Cookie Policy

Understanding how we use tracking technologies on ascend-nova.com

Last Updated: March 15, 2025

What Are Cookies and Tracking Technologies

When you visit our website, we use various tracking technologies to enhance your browsing experience and understand how you interact with our mobile app testing services. Think of these as digital breadcrumbs that help us remember your preferences and improve our platform.

These technologies include traditional cookies (small text files), web beacons, pixel tags, and local storage mechanisms. Each serves a specific purpose in delivering you a personalized and efficient experience while helping us optimize our testing validation services.

We believe in transparency about data collection. Every tracking technology we implement serves a clear purpose in improving your experience or our service quality.

Types of Tracking We Use

Our tracking approach is structured around four main categories, each designed to serve specific functions that benefit both you and our ability to provide exceptional mobile app testing services.

How Tracking Enhances Your Experience

Every piece of data we collect serves a practical purpose in making your interaction with AscendNova more valuable. When you download our testing guides, we remember this so we don't repeatedly offer the same resources.

If you're researching specific testing methodologies, our tracking helps us suggest related case studies or relevant service information. We also use this data to load pages faster on return visits and maintain any preferences you've set.

For our Taiwan-based operations, tracking helps us understand local usage patterns and optimize our services for businesses in the region. This includes adjusting content delivery times and ensuring our platform performs well across different devices commonly used here.

Data Retention and Storage

Different tracking technologies have varying lifespans based on their purpose and legal requirements. Here's how we manage data retention:

Session Data

Temporary tracking that expires when you close your browser or after 30 minutes of inactivity

Preference Cookies

Stored for up to 12 months to maintain your customized experience across visits

Analytics Data

Aggregated usage patterns retained for 24 months to identify long-term trends and improvements

Marketing Insights

Campaign effectiveness data kept for 18 months to measure and improve our outreach efforts

Managing Your Tracking Preferences

You have several options for controlling how we track your interactions. Your browser provides built-in tools for managing cookies and other tracking technologies.

C
Chrome: Settings → Privacy and Security → Cookies and other site data
F
Firefox: Preferences → Privacy & Security → Enhanced Tracking Protection
S
Safari: Preferences → Privacy → Manage Website Data
E
Edge: Settings → Site permissions → Cookies and stored data

Keep in mind that disabling certain tracking technologies may limit some website functionality. Essential cookies cannot be disabled as they're required for basic site operation and security.

Third-Party Tracking Components

Some tracking on our site comes from trusted third-party services that help us analyze performance and improve our offerings. These include analytics platforms that help us understand user behavior and content management systems that optimize page loading.

We carefully vet all third-party tracking partners to ensure they meet our privacy standards. However, these services may have their own privacy policies and data handling practices. We recommend reviewing their policies if you have specific concerns about third-party data collection.

Our Taiwan operations comply with local data protection requirements, and we ensure our third-party partners also maintain appropriate privacy standards for our regional clients.

Mobile and Cross-Device Tracking

Since we specialize in mobile app testing, we understand the importance of cross-device experiences. Our tracking technologies work across different devices to provide consistent service whether you access our site from your phone, tablet, or desktop.

Mobile browsers handle cookies differently than desktop browsers, so we use additional technologies like local storage and session storage to maintain functionality across all platforms. This ensures our testing resources and client portal work seamlessly regardless of how you access them.

We never track personal information without permission. Our focus is on improving service delivery and understanding how our testing solutions can better serve your needs.

Questions About Our Tracking Practices

If you have specific questions about how we use tracking technologies or want to request information about data we've collected about your visits, we're here to help.

Our team can provide detailed information about your data and help you understand how our tracking practices support our mobile app testing services.

Contact Our Privacy Team